At 89ph, we take the privacy of every Filipino player seriously. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
When you register and use 89ph, we collect certain personal information that is necessary to operate your account and deliver a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. In some cases, we may request a government-issued ID or other identity documents to verify your eligibility as a player in the Philippines. All information collected is limited to what is genuinely needed — we do not collect data beyond what is required for account management, regulatory compliance, and player support. You have the right to request a summary of the personal data we hold about you at any time by contacting our support team.
The personal data we collect is used primarily to create and manage your 89ph account, process your transactions, and provide responsive customer support when you need it. We also use your information to verify your identity and age in compliance with applicable Philippine regulations governing online gaming platforms. Aggregated and anonymised usage data may be analysed to improve the platform's features, game offerings, and overall user experience for Filipino players. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we work with trusted third-party service providers — such as payment processors or identity verification partners — those parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. Any communication we send you, such as account notifications or platform updates, is directly related to your use of 89ph and is not unsolicited marketing.
89ph uses industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. Our platform employs encrypted connections for all data transmissions, and access to personal information within our systems is restricted to authorised personnel only. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulatory obligations in the Philippines. If you choose to close your account, we will securely delete or anonymise your personal data in accordance with our retention schedule, except where we are legally required to keep certain records. You are responsible for keeping your own login credentials confidential — never share your password with anyone, and contact us immediately if you suspect your account has been compromised. We review our security practices regularly to ensure they remain effective and up to date with current standards.
As a player on 89ph, you have the right to access, correct, or request deletion of the personal data we hold about you, subject to any legal obligations that require usto retain certain records. You may also withdraw your consent to specific data processing activities at any time, though doing so may affect your ability to use certain features of the platform. If you wish to exercise any of these rights, please reach out to our support team and we will respond within a reasonable timeframe. We do not discriminate against players who choose to exercise their data rights — your account standing will not be affected by making a legitimate privacy request. We are committed to handling all such requests fairly, transparently, and in line with applicable Philippine data protection laws. If you believe your privacy rights have been violated, you also have the right to raise a complaint with the relevant data protection authority in the Philippines.
89ph may update this Privacy Policy from time to time to reflect changes in our platform, applicable laws, or the way we handle personal data. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform. We encourage you to review this page periodically so you remain informed about how your information is being protected. Your continued use of 89ph after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have questions about any aspect of this policy, our support team is available to help clarify anything that is unclear. The most current version of this Privacy Policy will always be accessible at this page.
If anything in this Privacy Policy is unclear, our FAQ page covers the most common questions Filipino players ask. You can also visit our Responsible Gaming page to learn more about how 89ph supports player wellbeing. When you are ready, creating a free account takes only a few minutes.